Customereye

Updater

Home Services • United Statesupdater.com

Review data last updated .

Based on public reviews and response behavior.

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229 reviews over 1,588 days (about 4.4 per month). Busiest month: 22% of reviews. Languages: en 91%, unknown 7%, es 2%.

Overall Score

61/100
−75.0 vs. last month3.62 ★ average rating · 229 reviews
61/100 from 229 reviews over 27 months, moderate confidence.

Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026

Score

60.8

Industry average 70.9

10.1 below average

Rating

3.62

Industry average 4.63

1.01 below average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1032of 1331 ranked in Home Services
Top 78% · Bottom Tierdown 595 from last month
#1 (best)#1331 (worst)
#1030Peer
#1031Peer
#1032This company
#1033Peer
#1034Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

69% of reviews positive, 31% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Communication
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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