Customereye

Abel & Cole

Food & Beverage • United Kingdomwww.abelandcole.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

284 reviews over 1,952 days (about 4.4 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

55/100
+1.6 vs. last month4.50 ★ average rating · 284 reviews
55/100 from 284 reviews over 14 months, moderate confidence.

Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026

Score

55.3

Industry average 62.0

6.7 below average

Rating

4.50

Industry average 4.24

0.26 above average

Reply rate

—

Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1889of 2792 ranked in Food & Beverage
Top 68% · Mid Packup 115 from last month
#1 (best)#2792 (worst)
#1887Peer
#1888Peer
#1889This company
#1890Peer
#1891Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2026 — 33 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Food & Beverage