Abel & Cole

Food & Beverage • United Kingdomwww.abelandcole.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

4.42 ★ average rating · 684 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#90of 551

Top 16% · Top Tier

#1 (best)#551 (worst)

#88Peer

#89Peer

#90This company

#91Peer

#92Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering January 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 647 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.6%

Delivery Shipping

20.3%

Loyalty

15.5%

Customer Support

14.6%

Pricing

7.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100

23/100

signal score

•Built from a negative-review share of 18.9% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

72.1%

4★

13.0%

3★

6.3%

2★

1.9%

1★

6.7%

Based on 684 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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