abc ivf

Healthcare & Medical • United Kingdomwww.abcivf.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−20.0 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#224of 615

Top 36% · Upper Half

#1 (best)#615 (worst)

#222Peer

#223Peer

#224This company

#225Peer

#226Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral0%
Negative8%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.4%

Loyalty

18.3%

Product Quality

14.4%

Pricing

12.2%

Onboarding

8.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100

0/100

signal score

•Built from a negative-review share of 8.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.7%

4★

5.0%

3★

1.5%

2★

1.2%

1★

5.7%

Based on 600 analyzed reviews. Sentiment is improving: 92.6% of reviews in the last three months were positive, compared with 81.2% in the three months before that.

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