Based on public reviews and response behavior.
600 reviews over 265 days (about 69 per month). Busiest month: 65% of reviews — one month dominates this sample.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
65.7
Industry average 66.5
0.8 below average
Rating
4.63
Industry average 4.38
0.25 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering September 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.286). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 65% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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