Based on public reviews and response behavior.
100 reviews over 236 days (about 13 per month). Busiest month: 18% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Sporting Goods & Equipment average: score 63.1, rating 4.31 stars, reply rate 27.2%, over 142 ranked companies · benchmark 30 Oct 2026
Score
55.6
Industry average 63.1
7.5 below average
Rating
4.27
Industry average 4.31
0.04 below average
Reply rate
—
Industry average 27.2%
not measured
Not ranked
no reviews in the last 12 months
75% of reviews positive, 24% negative
Covering March 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 142 ranked companies in Sporting Goods & Equipment (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.190 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.578). Review the worst months in the trend data to identify specific operational or product issues.
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