Based on public reviews and response behavior.
100 reviews over 1,153 days (about 2.6 per month). Busiest month: 18% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
53.4
Industry average 70.9
17.5 below average
Rating
4.24
Industry average 4.63
0.39 below average
Reply rate
—
Industry average 47.4%
not measured
Not ranked
no reviews in the last 12 months
80% of reviews positive, 19% negative
Covering October 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.129 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.659). Review the worst months in the trend data to identify specific operational or product issues.
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