Based on public reviews and response behavior.
100 reviews over 3 days (about 1015 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 94%, unknown 4%, fr 1%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
53.3
Industry average 70.9
17.6 below average
Rating
4.22
Industry average 4.63
0.41 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 46% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 46% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.293 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 53.3 sits in the bottom quarter of about 1,300 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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