365 Electrical

Appliances & Home Electronics • United Kingdomwww.365electrical.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

+33.3 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#10of 189

Top 5% · Top Tier

#1 (best)#189 (worst)

#8Peer

#9Peer

#10This company

#11Peer

#12Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral1%
Negative13%

Sentiment Balance

Covering October 2017 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2017.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.0%

Customer Support

17.2%

Loyalty

13.7%

Product Quality

12.5%

Pricing

9.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 15.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.2%

4★

4.5%

3★

1.5%

2★

0.8%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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