Customereye

360 Total Security

Software & Web Serviceswww.360totalsecurity.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

194 reviews over 38 days (about 155 per month). Busiest month: 43% of reviews. Languages: en 56%, es 17%, pt 7%.

Overall Score

53/100
Short observation window (38 days)
−8.4 vs. last month4.61 ★ average rating · 194 reviews
53/100 from 194 reviews over 2 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

52.9

Industry average 61.8

8.9 below average

Rating

4.61

Industry average 4.15

0.46 above average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2337of 3146 ranked in Software & Web Services
Top 74% · Mid Packdown 16 from last month
#1 (best)#3146 (worst)
#2335Peer
#2336Peer
#2337This company
#2338Peer
#2339Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering September 2026 — 74 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 22% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Onboarding
Hidden
Customer Support
Hidden
Problem Resolution
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services