Based on public reviews and response behavior.
1,000 reviews over 92 days (about 331 per month). Busiest month: 34% of reviews. Languages: en 87%, unknown 10%, es 2%.
Printing & Signage average: score 68.3, rating 4.62 stars, reply rate 38.9%, over 894 ranked companies · benchmark 30 Oct 2026
Score
65.7
Industry average 68.3
2.6 below average
Rating
4.58
Industry average 4.62
0.04 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering July 2026 — 141 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 22% negative and 4% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 894 ranked companies in Printing & Signage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.188 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 9% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
