2Checkout (now Verifone)

Professional Services • United Stateswww.2checkout.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

39/100

−0.5 vs. last month3.08 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#492of 517

Top 95% · Bottom Tier

#1 (best)#517 (worst)

#490Peer

#491Peer

#492This company

#493Peer

#494Peer

Overall Customer Sentiment

Below Average

58% of reviews positive, 41% negative

57%

positive

Positive57%
Neutral2%
Negative41%

Sentiment Balance

Covering August 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 50% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.6%

Communication

12.3%

Loyalty

10.9%

Problem Resolution

10.7%

Response Speed

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 23.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH73/100

73/100

signal score

•Built from a negative-review share of 52.7% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating

5★

42.3%

4★

9.0%

3★

3.3%

2★

4.7%

1★

40.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 34.6% of reviews in the last three months were positive, compared with 31.6% in the three months before that.

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