Customereye

1pMobile

Software & Web Services • United Kingdomwww.1pmobile.com

Review data last updated .

Based on public reviews and response behavior.

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181 reviews over 149 days (about 37 per month). Busiest month: 28% of reviews. Languages: en 99%, unknown 1%.

Overall Score

39/100
Short observation window (149 days)
+17.9 vs. last month3.07 ★ average rating · 181 reviews
39/100 from 181 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

39.3

Industry average 61.8

22.5 below average

Rating

3.07

Industry average 4.15

1.08 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2881of 3146 ranked in Software & Web Services
Top 92% · Bottom Tierup 167 from last month
#1 (best)#3146 (worst)
#2879Peer
#2880Peer
#2881This company
#2882Peer
#2883Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

56% of reviews positive, 42% negative

56%
positive
  • Positive56%
  • Neutral2%
  • Negative42%

Sentiment Balance

Covering August 2026 — 40 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Pricing
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Onboarding
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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