Customereye

1800contractor

Software & Web Serviceswww.1800contractor.com

Review data last updated .

Based on public reviews and response behavior.

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73 reviews over 3,793 days (about 0.6 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

49/100
4.63 ★ average rating · 73 reviews
49/100 from 73 reviews over 8 months, limited confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

48.9

Industry average 61.8

12.9 below average

Rating

4.63

Industry average 4.15

0.48 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering January 2020 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Pricing
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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