Customereye

1000Bulbs

Home & Living • United Stateswww.1000bulbs.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#163of 675
Top 24% · Top Tier
#1 (best)#675 (worst)
#161Peer
#162Peer
#163This company
#164Peer
#165Peer

Overall Customer Sentiment

Category Leader

71% of reviews positive, 27% negative

71%
positive
  • Positive71%
  • Neutral3%
  • Negative27%

Sentiment Balance

Covering December 2024 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.5%
Response Speed
15.5%
Customer Support
13.2%
Product Quality
13.1%
Loyalty
9.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 34.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
83.5%
4
4.7%
3
1.7%
2
1.8%
1
8.3%

Based on 600 analyzed reviews. Sentiment is improving: 95.7% of reviews in the last three months were positive, compared with 90.5% in the three months before that.

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