WT Farley

Healthcare & Medical • United Stateswtfarley.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−23.3 vs. last month4.92 ★ average rating · 422 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#364of 615

Top 59% · Mid Pack

#1 (best)#615 (worst)

#362Peer

#363Peer

#364This company

#365Peer

#366Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 411 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.0%

Delivery Shipping

17.7%

Product Quality

16.2%

Response Speed

13.5%

Loyalty

10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.0%

4★

3.1%

3★

0.9%

2★

0.5%

1★

0.5%

Based on 422 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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