Customereye

writersbranding.com

Media & Content • United Stateswritersbranding.com

Review data last updated .

Based on public reviews and response behavior.

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172 reviews over 642 days (about 8.2 per month). Busiest month: 9% of reviews. Languages: en 98%, unknown 2%.

Overall Score

85/100
−12.3 vs. last month4.60 ★ average rating · 172 reviews
85/100 from 172 reviews over 20 months, moderate confidence.

Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026

Score

84.5

Industry average 60.5

24.0 above average

Rating

4.60

Industry average 4.02

0.58 above average

Reply rate

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Industry average 31.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#55of 776 ranked in Media & Content
Top 7% · Top Tierdown 75 from last month
#1 (best)#776 (worst)
#53Peer
#54Peer
#55This company
#56Peer
#57Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

74% of reviews positive, 23% negative

74%
positive
  • Positive74%
  • Neutral3%
  • Negative23%

Sentiment Balance

Covering August 2026 — 15 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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