Customereye

StoryTerrace

Media & Contentstoryterrace.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 526 days (about 5.8 per month). Busiest month: 12% of reviews. Languages: en 99%, nl 1%.

Overall Score

85/100
+3.6 vs. last month4.27 ★ average rating · 100 reviews
85/100 from 100 reviews over 16 months, moderate confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026

Score

85.2

Industry average 60.8

24.4 above average

Rating

4.27

Industry average 4.08

0.19 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#82of 1069 ranked in Media & Content
Top 8% · Top Tier
#1 (best)#1069 (worst)
#80Peer
#81Peer
#82This company
#83Peer
#84Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 14% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Onboarding
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Pricing
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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