Customereye

Zurich Airport

Airportsworldairlineawards.com

Review data last updated .

Based on public reviews and response behavior.

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300 reviews.

Overall Score

27/100
−17.8 vs. last month2.14 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Airports companies

#1of 1
Top 100% · Bottom Tier
#1This company

Overall Customer Sentiment

Below Average

36% of reviews positive, 63% negative

36%
positive
  • Positive36%
  • Neutral1%
  • Negative63%

Sentiment Balance

Covering July 2026 — 134 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 26% of reviews in this period, with 72% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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