Customereye

Wood By Post

Home & Living • United Kingdomwoodbypost.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 399 days (about 7.6 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

52/100
+43.3 vs. last month4.83 ★ average rating · 100 reviews
52/100 from 100 reviews over 13 months, moderate confidence.

Home & Living average: score 67.3, rating 4.41 stars, reply rate 44.7%, over 5,714 ranked companies · benchmark 1 Nov 2026

Score

52.4

Industry average 67.3

14.9 below average

Rating

4.83

Industry average 4.41

0.42 above average

Reply rate

—

Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4937of 5714 ranked in Home & Living
Top 86% · Bottom Tierup 1375 from last month
#1 (best)#5714 (worst)
#4935Peer
#4936Peer
#4937This company
#4938Peer
#4939Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living