Customereye

Yotta

Gaming & Esports • United Stateswithyotta.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
+7.5 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#83of 259
Top 32% · Upper Half
#1 (best)#259 (worst)
#81Peer
#82Peer
#83This company
#84Peer
#85Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering July 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
26.1%
Product Quality
20.4%
Loyalty
15.1%
Onboarding
11.7%
Customer Support
9.9%

Most feedback concerns Pricing.

The most common complaint theme is Communication, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 15.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
81.2%
4
5.8%
3
1.3%
2
1.3%
1
10.3%

Based on 600 analyzed reviews. Sentiment is improving: 14.3% of reviews in the last three months were positive, compared with 5.3% in the three months before that.

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