Customereye

PlayStation® Direct

Gaming & Esports • United Statesdirect.playstation.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 74 days (about 247 per month). Busiest month: 42% of reviews.

Overall Score

51/100
−6.8 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#309of 533
Top 58% · Mid Pack
#1 (best)#533 (worst)
#307Peer
#308Peer
#309This company
#310Peer
#311Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering November 2024 — 203 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 24% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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