Customereye

Wininvesting

Schools & Academic Education • United Kingdomwininvesting.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#71of 203
Top 35% · Upper Half
#1 (best)#203 (worst)
#69Peer
#70Peer
#71This company
#72Peer
#73Peer

Overall Customer Sentiment

Above Average

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.2%
Loyalty
16.6%
Pricing
16.1%
Customer Support
15.3%
Onboarding
11.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 4.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.7%
4
1.0%
3
0.0%
2
0.5%
1
1.8%

Based on 600 analyzed reviews. Sentiment is slipping: 87.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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