Based on public reviews and response behavior.
100 reviews over 49 days (about 62 per month). Busiest month: 82% of reviews — one month dominates this sample. Languages: en 100%.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,424 ranked companies · benchmark 8 Oct 2026
Score
74.9
Industry average 68.1
6.8 above average
Rating
4.73
Industry average 4.53
0.20 above average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 13% negative
Covering August 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Schools & Academic Education (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 92.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
