Customereye

Wilford Smith Solicitors

Legal & Compliancewilfordsmith.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 534 days (about 5.7 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

80/100
−13.4 vs. last month3.71 ★ average rating · 100 reviews
80/100 from 100 reviews over 12 months, moderate confidence.

Legal & Compliance average: score 67.3, rating 4.45 stars, reply rate 47.2%, over 1,423 ranked companies · benchmark 16 Sept 2026

Score80.2vs 67.312.9Rating3.71vs 4.450.74Reply ratevs 47.2%

Competitive Performance Rank

Among ranked Legal & Compliance companies

#241of 1423 ranked in Legal & Compliance
Top 17% · Top Tier
#1 (best)#1423 (worst)
#239Peer
#240Peer
#241This company
#242Peer
#243Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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