Wild West Pool Supplies

Construction & Industrial • United Stateswildwestpoolsupplies.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−2.8 vs. last month4.23 ★ average rating · 586 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#361of 404

Top 89% · Bottom Tier

#1 (best)#404 (worst)

#359Peer

#360Peer

#361This company

#362Peer

#363Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering August 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 22% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 570 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.3%

Product Quality

14.2%

Response Speed

13.9%

Customer Support

11.7%

Loyalty

9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 8.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

71.0%

4★

8.2%

3★

5.1%

2★

4.1%

1★

11.6%

Based on 586 analyzed reviews. Sentiment is improving: 87.9% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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