Customereye

Wightman Telecommunications

Software & Web Serviceswightman.ca

Review data last updated .

Based on public reviews and response behavior.

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61 reviews over 623 days (about 3 per month). Busiest month: 46% of reviews. Languages: en 100%.

Overall Score

55/100
Short observation window (623 days)
4.84 ★ average rating · 61 reviews
55/100 from 61 reviews over 3 months, limited confidence. trend not shown: window under six months.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 22 Oct 2026

Score

54.9

Industry average 60.7

5.8 below average

Rating

4.84

Industry average 4.06

0.78 above average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2213of 3306 ranked in Software & Web Services
Top 67% · Mid Pack
#1 (best)#3306 (worst)
#2211Peer
#2212Peer
#2213This company
#2214Peer
#2215Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering December 2025 — 28 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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