Customereye

Wifinity

Software & Web Services • United Kingdomwifinity.co.uk

Review data last updated .

Based on public reviews and response behavior.

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224 reviews over 2,270 days (about 3 per month). Busiest month: 27% of reviews. Languages: en 94%, unknown 6%.

Overall Score

68/100
+13.2 vs. last month4.50 ★ average rating · 224 reviews
68/100 from 224 reviews over 6 months, moderate confidence.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026

Score

68.0

Industry average 60.7

7.3 above average

Rating

4.50

Industry average 4.06

0.44 above average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1175of 3306 ranked in Software & Web Services
Top 36% · Upper Halfup 428 from last month
#1 (best)#3306 (worst)
#1173Peer
#1174Peer
#1175This company
#1176Peer
#1177Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 24% negative

76%
positive
  • Positive76%
  • Neutral0%
  • Negative24%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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