Whisky Hammer - Malt Whisky Auctions

Home & Living • United Kingdomwhiskyhammer.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−1.2 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#314of 675

Top 47% · Upper Half

#1 (best)#675 (worst)

#312Peer

#313Peer

#314This company

#315Peer

#316Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 12% negative

86%

positive

Positive86%
Neutral2%
Negative12%

Sentiment Balance

Covering November 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.1%

Product Quality

16.1%

Onboarding

15.2%

Loyalty

13.6%

Response Speed

11.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 25.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.2%

4★

2.8%

3★

1.5%

2★

0.2%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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