Food & Beverage • United Kingdomwhisky-onlineauctions.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,797 days (about 10 per month). Busiest month: 5% of reviews.
Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.4%, over 2,522 ranked companies · benchmark 10 Oct 2026
Score
66.2
Industry average 61.9
4.3 above average
Rating
4.92
Industry average 4.26
0.66 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 9% negative
Covering September 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,522 ranked companies in Food & Beverage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 60% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 370 mentions with a sentiment score of 87.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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