Based on public reviews and response behavior.
600 reviews over 163 days (about 112 per month). Busiest month: 23% of reviews.
Auto Parts & Accessories average: score 61.0, rating 4.38 stars, reply rate 34.8%, over 774 ranked companies · benchmark 9 Oct 2026
Score
48.8
Industry average 61.0
12.2 below average
Rating
4.73
Industry average 4.38
0.35 above average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering October 2024 — 106 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 774 ranked companies in Auto Parts & Accessories (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 48.8 sits in the bottom quarter of about 750 ranked Auto Parts & Accessories companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 70% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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