Customereye

Wheelchairparts

Healthcare & Medical • United Stateswheelchairparts.net

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
−11.4 vs. last month4.79 ★ average rating · 464 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#108of 615
Top 18% · Top Tier
#1 (best)#615 (worst)
#106Peer
#107Peer
#108This company
#109Peer
#110Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 430 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.6%
Customer Support
18.4%
Product Quality
13.3%
Response Speed
12.3%
Onboarding
9.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.3%
4
8.2%
3
1.9%
2
1.1%
1
1.5%

Based on 464 analyzed reviews. Sentiment is slipping: 94.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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