Wetsuit Rental

Sports & Fitness • United Stateswetsuitrental.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

−10.9 vs. last month4.94 ★ average rating · 539 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#1of 174

Top 1% · Top Tier

#1 (best)#174 (worst)

#1This company

#2Peer

#3Peer

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 5% negative

94%

positive

Positive94%
Neutral0%
Negative5%

Sentiment Balance

Covering October 2019 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 11% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 530 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.4%

Loyalty

20.3%

Onboarding

16.4%

Customer Support

15.1%

Delivery Shipping

11.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 14.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.3%

4★

2.2%

3★

0.9%

2★

0.6%

1★

0.0%

Based on 539 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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