Based on public reviews and response behavior.
539 reviews over 1,931 days (about 8.5 per month). Busiest month: 9% of reviews.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 23 Oct 2026
Score
74.6
Industry average 64.3
10.3 above average
Rating
4.94
Industry average 4.35
0.59 above average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 5% negative
Covering October 2019 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 11% negative and 4% neutral.
Share of theme mentions
Themes extracted from 539 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 367 mentions with a sentiment score of 92.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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