Based on public reviews and response behavior.
300 reviews over 24 days (about 381 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 93%, unknown 7%, af 0%.
Computers & Hardware average: score 61.9, rating 4.29 stars, reply rate 33.4%, over 272 ranked companies · benchmark 1 Nov 2026
Score
50.9
Industry average 61.9
11.0 below average
Rating
3.56
Industry average 4.29
0.73 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering September 2026 — 199 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 300 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 272 ranked companies in Computers & Hardware (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 50.9 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 53, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
"Customer Support" is the strongest recurring theme in the reviews: 153 mentions with a sentiment score of 75.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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