Based on public reviews and response behavior.
176 reviews over 245 days (about 22 per month). Busiest month: 25% of reviews. Languages: en 36%, de 27%, es 18%.
Shipping & Delivery average: score 53.1, rating 3.51 stars, reply rate 35.5%, over 537 ranked companies · benchmark 3 Nov 2026
Score
44.4
Industry average 53.1
8.7 below average
Rating
1.16
Industry average 3.51
2.35 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
11% of reviews positive, 89% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 176 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 537 ranked companies in Shipping & Delivery (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.641 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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