Team VKTRY

Sports & Fitness • United Statesvktrygear.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

−8.3 vs. last month4.48 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#30of 174

Top 17% · Top Tier

#1 (best)#174 (worst)

#28Peer

#29Peer

#30This company

#31Peer

#32Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral3%
Negative20%

Sentiment Balance

Covering August 2024 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 6% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.4%

Product Quality

19.4%

Pricing

16.6%

Loyalty

12.3%

Response Speed

10.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

77.2%

4★

10.0%

3★

3.2%

2★

2.7%

1★

7.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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