Customereye

BOSU®

Sports & Fitness • United Statesbosu.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−21.0 vs. last month4.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#110of 174
Top 63% · Mid Pack
#1 (best)#174 (worst)
#108Peer
#109Peer
#110This company
#111Peer
#112Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering October 2023 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.1%
Product Quality
20.7%
Customer Support
12.8%
Response Speed
12.8%
Onboarding
9.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.3%
4
7.3%
3
3.5%
2
2.3%
1
7.5%

Based on 600 analyzed reviews. Sentiment is improving: 93.2% of reviews in the last three months were positive, compared with 86.3% in the three months before that.

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