Customereye

The Ready State

Sports & Fitness • United Statesthereadystate.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

49/100
−34.9 vs. last month4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#133of 174
Top 76% · Bottom Tier
#1 (best)#174 (worst)
#131Peer
#132Peer
#133This company
#134Peer
#135Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral4%
  • Negative25%

Sentiment Balance

Covering August 2024 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.5%
Customer Support
18.8%
Loyalty
15.4%
Pricing
9.5%
Onboarding
9.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • •Built from a negative-review share of 24.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
75.5%
4★
8.8%
3★
6.0%
2★
4.5%
1★
5.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.3% of reviews in the last three months were positive, compared with 91.4% in the three months before that.

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