Customereye

VEVOR

Construction & Industrial • United Statesvevor.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−3.4 vs. last month4.26 ★ average rating · 805 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#129of 404
Top 32% · Upper Half
#1 (best)#404 (worst)
#127Peer
#128Peer
#129This company
#130Peer
#131Peer

Overall Customer Sentiment

Above Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering August 2026 — 58 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 791 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.4%
Product Quality
20.3%
Response Speed
14.9%
Pricing
13.9%
Loyalty
7.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 6.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 35.2% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
76.0%
4
4.3%
3
2.9%
2
3.6%
1
13.2%

Based on 805 analyzed reviews. Sentiment is holding steady: 86.2% of reviews in the last three months were positive, compared with 82.2% in the three months before that.

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