Based on public reviews and response behavior.
133 reviews over 268 days (about 15 per month). Busiest month: 27% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
58.9
Industry average 65.1
6.2 below average
Rating
4.41
Industry average 4.37
0.04 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.
Share of theme mentions
Themes extracted from 133 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.206). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 105 mentions with a sentiment score of 75.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
