Based on public reviews and response behavior.
110 reviews over 212 days (about 16 per month). Busiest month: 45% of reviews. Languages: en 100%.
Waste Management average: score 67.5, rating 4.50 stars, reply rate 47.8%, over 98 ranked companies · benchmark 16 Oct 2026
Score
77.4
Industry average 67.5
9.9 above average
Rating
4.84
Industry average 4.50
0.34 above average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Waste Management companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering February 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 110 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 98 ranked companies in Waste Management (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.872). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 77.4 places the company in the top quarter of about 100 ranked Waste Management companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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