VerifyMyAge

Professional Services • United Kingdomverifymyage.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+75.0 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#410of 517

Top 79% · Bottom Tier

#1 (best)#517 (worst)

#408Peer

#409Peer

#410This company

#411Peer

#412Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral2%
Negative26%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

22.4%

Response Speed

16.8%

Product Quality

15.9%

Customer Support

14.5%

Delivery Shipping

10.4%

Most feedback concerns Onboarding.

The most common complaint theme is Problem Resolution, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100

77/100

signal score

•Built from a negative-review share of 54.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

84.5%

4★

6.0%

3★

1.8%

2★

1.0%

1★

6.7%

Based on 600 analyzed reviews. Sentiment is slipping: 83.3% of reviews in the last three months were positive, compared with 92.3% in the three months before that.

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