Based on public reviews and response behavior.
308 reviews over 4,110 days (about 2.3 per month). Busiest month: 6% of reviews. Languages: en 100%, nl 0%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
33.8
Industry average 70.9
37.1 below average
Rating
2.55
Industry average 4.63
2.08 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
38% of reviews positive, 60% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 308 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.173 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.195). Review the worst months in the trend data to identify specific operational or product issues.
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