Based on public reviews and response behavior.
1,050 reviews over 228 days (about 140 per month). Busiest month: 28% of reviews. Languages: en 86%, unknown 12%, fr 1%.
Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026
Score
57.7
Industry average 63.2
5.5 below average
Rating
3.96
Industry average 4.27
0.31 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 35% negative
Covering August 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 90% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,050 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,125 ranked companies in Finance & Insurance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.397). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 218 mentions with a sentiment score of 89.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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