Based on public reviews and response behavior.
78 reviews over 1,187 days (about 2 per month). Busiest month: 8% of reviews. Languages: en 82%, de 5%, fr 5%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026
Score
31.2
Industry average 59.2
28.0 below average
Rating
1.21
Industry average 4.02
2.81 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 82% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 78 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.631 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 31.2 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 47, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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