Reolink

Appliances & Home Electronics • United Statesreolink.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

35/100

−14.7 vs. last month2.83 ★ average rating · 1,964 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#179of 189

Top 95% · Bottom Tier

#1 (best)#189 (worst)

#177Peer

#178Peer

#179This company

#180Peer

#181Peer

Overall Customer Sentiment

Below Average

45% of reviews positive, 54% negative

45%

positive

Positive45%
Neutral2%
Negative54%

Sentiment Balance

Covering August 2026 — 108 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 73% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,910 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

16.1%

Problem Resolution

15.9%

Loyalty

14.1%

Customer Support

14.0%

Product Quality

13.4%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 16.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100

74/100

signal score

•Built from a negative-review share of 53.5% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.8avg rating

5★

32.0%

4★

7.6%

3★

9.8%

2★

12.1%

1★

38.4%

Based on 1,964 analyzed reviews. Sentiment is holding steady: 43.8% of reviews in the last three months were positive, compared with 44.5% in the three months before that.

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