Based on public reviews and response behavior.
2,084 reviews over 3,531 days (about 18 per month). Busiest month: 14% of reviews. Languages: en 94%, unknown 3%, de 1%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026
Score
31.4
Industry average 59.2
27.8 below average
Rating
2.47
Industry average 4.02
1.55 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 61% negative
Covering September 2026 — 179 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 50% negative and 2% neutral.
Share of theme mentions
Themes extracted from 2,084 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.415). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 31.4 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 47, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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