Customereye

usave broadband price comparison

Software & Web Servicesusave.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 4,739 days (about 0.6 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

65/100
−25.0 vs. last month3.96 ★ average rating · 100 reviews
65/100 from 100 reviews over 7 months, limited confidence. one month holds 55% of the reviews.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026

Score

64.8

Industry average 60.7

4.1 above average

Rating

3.96

Industry average 4.06

0.10 below average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1396of 3306 ranked in Software & Web Services
Top 42% · Upper Halfdown 63 from last month
#1 (best)#3306 (worst)
#1394Peer
#1395Peer
#1396This company
#1397Peer
#1398Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 24% negative

76%
positive
  • Positive76%
  • Neutral0%
  • Negative24%

Sentiment Balance

Covering October 2020 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Communication
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Customer Support
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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