Customereye

HelloCustom

Software & Web Serviceshellocustom.io

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

64 reviews over 611 days (about 3.2 per month). Busiest month: 75% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

65/100
Short observation window (611 days)
+8.3 vs. last month4.83 ★ average rating · 64 reviews
65/100 from 64 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 75% of the reviews.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026

Score

64.7

Industry average 60.7

4.0 above average

Rating

4.83

Industry average 4.06

0.77 above average

Reply rate

—

Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1400of 3306 ranked in Software & Web Services
Top 42% · Upper Halfup 136 from last month
#1 (best)#3306 (worst)
#1398Peer
#1399Peer
#1400This company
#1401Peer
#1402Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 6% negative

92%
positive
  • Positive92%
  • Neutral2%
  • Negative6%

Sentiment Balance

Covering February 2025 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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