Based on public reviews and response behavior.
117 reviews over 425 days (about 8.4 per month). Busiest month: 15% of reviews. Languages: en 98%, de 1%, tr 1%.
Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026
Score
64.6
Industry average 60.7
3.9 above average
Rating
3.44
Industry average 4.06
0.62 below average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 41% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 117 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,306 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 81.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.44 stars is 0.7 below the Software & Web Services average of 4.1. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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