Based on public reviews and response behavior.
185 reviews over 388 days (about 15 per month). Busiest month: 29% of reviews. Languages: en 80%, fr 10%, de 7%.
Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026
Score
34.9
Industry average 62.7
27.8 below average
Rating
3.08
Industry average 4.12
1.04 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 53% negative
Covering February 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes from the 185 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,645 ranked companies in Apparel & Fashion (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.342 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.560). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
