Customereye

Upromise

Paid Surveys & Rewards • United Statesupromise.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 636 days (about 29 per month). Busiest month: 8% of reviews.

Overall Score

49/100
−14.3 vs. last month4.26 ★ average rating · 600 reviews
49/100 from 600 reviews over 22 months, high confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

49.3

Industry average 55.7

6.4 below average

Rating

4.26

Industry average 3.84

0.42 above average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#133of 201 ranked in Paid Surveys & Rewards
Top 66% · Mid Pack
#1 (best)#201 (worst)
#131Peer
#132Peer
#133This company
#134Peer
#135Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 22% negative

75%
positive
  • Positive75%
  • Neutral3%
  • Negative22%

Sentiment Balance

Covering October 2024 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
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Onboarding
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Customer Support
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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